We want you to have a great experience with Suprhealthy.
Returns
Due to the nature of our food products, we generally do not accept returns of opened or used products.
If you receive a damaged, defective, incorrect, or tampered product, please contact us within 48 hours of delivery with your order number and clear photographs/videos of the package and product.
Refunds / Replacement
Once the issue is verified, we may offer a replacement or refund, depending on the situation.
Refund Processing
Approved refunds will be processed to the original payment method. Processing times may vary depending on your bank/payment provider.
Your privacy matters to us. This Privacy Policy explains how Suprhealthy collects, uses, and protects your information when you visit our website or place an order.
Information We Collect
Name
Mobile number
Email address
Billing and shipping address
Order and transaction information
Information you provide when contacting customer support
How We Use Your Information
We use your information to:
Process and deliver your orders
Provide customer support
Send order and delivery updates
Improve our products and website
Prevent fraud and misuse
Send marketing communications where permitted
Payment Information
Payments are processed through our secure payment partners (such as Razorpay). Suprhealthy does not store your complete card or banking credentials.
Data Protection
We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure.
By accessing or using the Suprhealthy website, you agree to these Terms of Service.
Products & Information
We make reasonable efforts to ensure that product descriptions, images, prices, and other information on our website are accurate. Product appearance may vary slightly from images shown online.
Orders
Placing an order constitutes a request to purchase a product. We reserve the right to cancel or refuse an order in circumstances such as pricing errors, suspected fraud, product availability issues, or incorrect information.
Pricing & Payments
Product prices and applicable charges are displayed at checkout and may change from time to time.
Website Use
You agree not to misuse the website, attempt unauthorized access, interfere with its operation, or use it for unlawful purposes.
Intellectual Property
Suprhealthy’s brand name, logo, content, images, designs, and other website materials are protected and may not be reproduced without permission.
